Spuerkeess Internet Banking: whenever, wherever!
Get S-NetStart S-Net
Quick and easy: get all the banking services you need in a few clicks100% digital account opening
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1) Choose your banking package
The app suggests you the package suiting your situation and needs.
2) Get to know you & identification
Answer a few questions and validate your identification.
3) Sign & onboard
Sign your e-documents and access your account instantly.
More info
MultibankingAll your current accounts in a single application
Using S-Net and S-Net Mobile: View the account summary for accounts held with other banks at a glance.
You can currently integrate current accounts held withRaiffeisen,POST,Banque de Luxembourg, Banque BCP, ING, BIL, BGL, Revolut, N26, Argenta, AXA, Belfius, BeObank, BPost, BNP Paribas Fortis, ING Belgium, KBC and Paypal.
Other banks will be added in the next few months.
S-Net enables you to manage your main banking transactionsWith S-Net you can:
- View your sight accounts, savings accounts, securities accounts and loans
- Execute transfer orders and manage your standing orders
- Follow your securities portfolio
- Manage your payment cards
- View your personal messages
S-Net is also available on your smartphoneDiscover our iOS and Android versions.
S-Net Mobile
Take your bank with you, and do your main banking 24/7, anywhere in the world:
- User-friendly navigation
- Quick and easy access via PIN or Touch ID
- Fast transfers
View the features
Take a look at all the features
You are already a Spuerkeess customer and want to open an S-Net agreement?Make your request to Spuerkeess Direct, in a branch or online.
You already have a LuxTrust certificate:
Call Spuerkeess Direct at (+352) 4015-1 and immediately enjoy all the benefits of S-Net.
Find out more about Spuerkeess Direct
You are a Luxembourg resident and you do not yet have a LuxTrust certificate:
Visit one of our branches to receive your LuxTrust certificate and your customized S-Net agreement.
Find your nearest branch
You are outside Luxembourg or you cannot visit us in person:
Go to the LuxTrust website to order your certificate and then finalise your request for your personalised S-Net agreement
Do you need help using S-Net?
We recommend to protect your computer with a firewall, an antivirus program and an antispyware and to keep this software permanently up to date.
The letters 'https' at the beginning of the Internet address and a closed padlock icon indicate that the website is secure. Double clicking on the closed padlock enables you to check that the site’s certificate is valid. The certificate must show the holder, issuer and date of expiry.
The password is a key element of security; Spuerkeess recommends that passwords be changed regularly.
Please note that Spuerkeess never contacts its customers via email to ask for personal and confidential data. Please inform us of any such attempts by sending an email to sdi@spuerkeess.lu or by calling us on (+352) 4015-1.
To protect yourself against the various risks associated with using the Internet, we recommend you observe the following instructions:
- Update your operating system regularly.
- Install a firewall and anti-virus-software and keep them regularly updated.
- Never install or use an executable program if you do not know its exact source.
- Work using a limited rights user profile (often administrator rights are needed for spyware programs to be able to install themselves).
- Change your passwords regularly.
Be aware of:
- Intrusive requests for personal data (e.g. password).
- Attractive proposals/nice promises (e.g. win an Ipad).
- Requests from strangers.
- Weird screens, strange phrasing, texts with typing errors.
What is phishing?In case of doubt...
For any questions relating to the security on the Internet, please contact our e-Banking Helpdesk: (+352) 4015-1 helpdesk.pai@spuerkeess.lu.
The cases.lu and bee-secure.lu websites are supported by the Luxembourg government and contain a lot of useful information and recommendations on how to use the Internet responsibly.
We recommend strictly following the instructions hereafter when using S-Net.
- Never disclose your confidential connection data to a third party.
- Avoid connecting to S-Net from an unknown workstation (in a cybercafé for example).
- Disconnect from S-Net at the end of every session by clicking on the “Logoff” button and close all windows in your browser.
- Remove your LuxTrust smartcard or signing stick from the reader or the USB port when you are not using it.
- Never use a Spuerkeess Internet address in an email link. Enter the address yourself, or save it in your favourites.
- Check that the security certificate is issued in Spuerkeess’s name by clicking on the padlock shown in the browser (under Internet Explorer, Mozilla Firefox, Safari under MacIntosh). This guarantees that you are connected with Spuerkeess via a secure connection.
Internet security: what you need to know!S-Net
Minimum specifications
You can access S-Net from any modern PC with a current browser connected to the Internet, wherever you are.
Supported operating systems and browsers
Microsoft
Firefox ≥ 90
Chrome ≥ 90
Edge ≥ 90
Windows 10
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*
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Apple
Safari ≥ 15
Firefox ≥ 90
OS 10.15 (Catalina)
*
*
OS 11 (Big Sur)
*
*
OS 12 (Monterey)
*
*
The computer needs to meet the following minimum specifications to use S-Net :
a screen with a resolution of at least 1024 x 768 pixels
Javascript: enabled
Cookies: enabled
128 bits: enabled
In order to open some documents, you need to have the free software Adobe Acrobat Reader
Security recommendations
- Protect your PC with a firewall and protection software such as antivirus and antispyware constantly updated
- Keep your operating system constantly up to date
S-Net Mobile
The minimum requirements for S-Net Mobile are as follows:
- An iPhone, iPad or iPodTouch (minimum version iOS 14).
- An Android Smartphone or Tablet, minimum version 8. The on-screen display of S-Net Mobile content can vary according to the size and resolution of the screen.
- An active S-Net agreement. If you have not yet subscribed to S-Net, you can contact any Spuerkeess branch or you can fill in the application form by clicking the Get S-Net button.
Request for informationBe contacted by an advisor
